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PO: |
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(purchase orders) are required, via fax or email.
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Availability and pricing: |
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changes without notice are possible. Liquidation items can typically not be reordered.
Contact us to negotiate better prices (quantity breaks available).
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Website listings: |
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contact us or availability + pricing. Orders cannot be placed from the website,
nor by email. Final confirmation from AXECORP is necessary.
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Shipping insurance: |
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we provide insurance at a rate of 0.5% of value. Shipments non-insured by AXECORP
require full prepayment (fill out freight insurance form).
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Payment terms: |
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international shipments are on a prepay basis. Terms are available to domestic and
loyal international customers. US$ accounts in USA and Switzerland. Credit cards:
soon ! (+3%)
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RMA: |
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(return of merchandise authorization): please fill out
RMA REQUEST FORM. Do not send any items without our RMA number or they will
refused.
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Returns: |
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no returned merchandise will accepted for credit, repair, replacement without explicit
agreement from AXECORP. 15% restocking fee.
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Warranty: |
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default coverage is 1 year. Bulk CPUs (tray): 30 days. Recertified goods: 30 days
to 6 months. Exceptions on warranty will be mentioned in our listed product line.
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Technical service: |
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is limited to pre-sale information. Additional information available upon request.
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Shipping: |
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FedEx is our choice shipping method (US and domestic). Your optimum weight
is 150 pounds for international orders. Freight forwarders for large shipments only.
We can ship with your carriers as well (prepay only).
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